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    Comparison

    UserApprovedvs.Hotjar

    Hotjar gives you heatmaps and session recordings. UserApproved gives you diagnosed revenue-leak issues with fixes. Most teams use both — we sit on top, not in the way.

    Side-by-side comparison

    What you get

    UsDiagnosed issues with severity, revenue impact, and fixes
    HotjarHeatmaps and session recordings (you interpret them)

    Time to insight

    UsMinutes — agents browse like real shoppers
    HotjarHours of watching replays to spot patterns

    Setup

    UsZero-code — connect via OAuth
    HotjarTracking script on every page, event configuration

    Coverage

    UsEvery page, every device, every audit cycle
    HotjarSessions you happened to record

    Privacy & data residency

    UsSynthetic shopping sessions — no real-user PII captured
    HotjarReal-user session capture — privacy-policy and consent overhead

    Catches issues that never happened (yet)

    UsYes — agents try to break checkout, payments, mobile flows
    HotjarOnly what you observe in real sessions

    Hotjar is great for understanding behavior. UserApproved is built for catching what's broken. Many of our customers keep Hotjar for exploratory research and use UserApproved as the always-on diagnostic layer.

    Uncover what's hiding on your site

    No code required · First findings in 30 minutes · Cancel anytime